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Laurels & Leafz (KL)

Laurels & Leafz (KL)

4.4(186) See reviews on Google ✓ Verified
Funeral & Condolence FlowersFresh Flowers & BouquetsPreserved & Dried FlowersFlower DeliveryWedding Floral DesignEvent & Corporate Floral Decoration
75
composite score
Services
Funeral & Condolence Flowers, Fresh Flowers & Bouquets, Preserved & Dried Flowers
Reviews
186

What recent reviews say

Laurels & Leafz earns strong marks for flower quality and delivery speed when things go right, but operational gaps undermine trust. Customers praise freshness and arrangement, yet some face delayed orders, broken promises on same-day delivery, and months-long refund disputes. Website issues and delayed CS responses add friction.

Praised for
  • fresh and beautiful flowers
  • prompt and smooth delivery
  • friendly delivery staff
  • easy ordering process
  • good value for price
Watch-outs
  • late or failed deliveries
  • misled refund communication
  • overpriced relative to competitors
  • flowers not matching website photos
  • unresponsive customer service
fresh-flowersbeautiful-arrangementprompt-deliveryfriendly-staffgood-valuelate-deliverywrong-orderunresponsive-staff

Strengths

  • consistently fresh and beautifully arranged flowers
  • reasonably priced when delivery goes smoothly
  • prompt delivery when orders are processed correctly

How we scored this

Methodology
Star rating 59
Review volume 99
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

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Last updated 2026-07-01